You can use our User Messaging Center to try to get in touch with
seller/bidder. Go to the Member Center and click on "Forum Control Panel". From
your control panel, you can send private mail. Use this if emails are bouncing
back that you have been sending to seller/winner. They may not know their emails
If it has been at least a week since the auction ended and you have tried the
- If you are the seller of the item, you can contact the next-highest bidder
to see if he/she is still interested in the item. After a week of trying to
get in touch with the original high bidder, it's perfectly acceptable to move
on, even if extraordinary circumstances have kept the bidder from responding.
- If you are the high bidder of the item, your obligation to purchase the
item ends when the seller cannot be reached.
If you have tried email and the message center, you've done your best. In any
case, you can use the feedback system to leave either neutral or negative
feedback about the user, to help other users decide who to do business with.